Returns & Exchanges

 

Customer satisfaction is important to us at MDSolarSciences. For customer service please email us at info@mdsolarsciences.com. 

Returns, exchanges, or refunds are considered within 15 days of purchase. Products are only eligible for return if unopened and should be returned in their original packaging with the packing slip. (Exceptions include adverse skin reactions or faulty/defected/damaged product). If your product arrives damaged, please contact us within 10 day of delivery.

MD Solar Sciences reserves the right to deny refund in cases of suspected fraudulent activity.

Refunds and exchanges will be for the amount of original purchase price. Shipping charges are non-refundable. 

Return shipping fees will be the responsibility of the customer. Returns will be processed as quickly as possible once the products are returned to our shipping and returns center. We will make every effort to process returns within 5 days. All returns returns should be sent through FedEx, UPS or USPS:

MDSolarSciences
Attn: Returns
88 Post Road West
Westport, CT 06880

The preferred way to contact us is via email at info@mdsolarsciences.com.